Refund policy

At VirelloSA, we want you to shop with confidence. If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving your order. Items must be unused, in their original condition, and in original packaging. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days to your original payment method. Please note that shipping costs are non-refundable, and return shipping is the responsibility of the customer unless the item was received damaged or incorrect. To initiate a return, please contact us at [orbitvolt1@gmail.com] with your order number and reason for return.